Keep pressing the Side button for the next few seconds. Keep the tool handy as it can help you during an unwanted situation and save the day. Today, in the middle of the day. If the iPhone XS, XS Max or XR seem to become unresponsive out of the blue, don’t panic! It can be triggered by hardware or software-related issue. Ideally, there could be numerous reasons for iPhone XS (Max) / iPhone XR to be unresponsive. Hereâs how you can use Dr.Fone - System Repair (iOS) to fix the iPhone XS (Max) / iPhone XR screen not responding issue. Before service, backup your iPhone to iTunes or iCloud. Move on for a third-party repair tool solution. Use a powerful tool to unfreeze an iPhone X/ XS (Max). You can see the progress from an on-screen indicator on the top-right corner of the interface. Step 2: Take out of the cleaning cloth and wipe the screen. We dedicate to providing trusted solutions for users with the freedom to simply enjoy music, photos, videos and more. By following these suggestions, you would certainly be able to fix the iPhone XS (Max) / iPhone XR screen not responding issue. Then just repeat aforementioned steps and choose "Restore iPhone" instead of "Check for Update" in step four. There're many scenarios on iPhone X/ XS (Max) can be diagnosed as a freezing screen issue: We'll walk you through some fixes on obliterating the software-related issues first. Connect your iPhone with your PC. If your iPhone will turn on or is completely black, this post will guide you on how to Fix Black Screen Issues on iPhone easily. Another way to fix the iPhone XS (Max) / iPhone XR screen not responding problem is by putting the device in recovery mode. In some cases, there may be a cost associated with the additional repair. A lot of times, a device malfunctions when its iOS version has been corrupted or not been updated in a while. 3. Then click the middle Confirm button. Once your phone has entered the DFU mode, it would be detected by iTunes and will display the following prompt. To put your phone in the recovery mode (and restore it afterwards), you need to take the assistance of iTunes. On the next window, you need to confirm your phone model info, select a system version, and click on the âStartâ button. Go to recovery mode, by press & hold the home button and power button simultaneously. iOS 13, 12, 11, etc. It can expertly analyze exiting suspicious behaviors after scanning the system thoroughly and then remove them totally, restoring your iPhone X/ XS (Max) that's keep freezing back to a known-good state. While still holding the Side key, press and hold the Volume Down button. Just like any other iOS device, you can also put your iPhone XS (Max) / iPhone XR in the recovery mode by applying the correct key combinations. The good thing is that it doesnât cause the loss of data on your device. In this process as well, all the existing data on your phone would be deleted. ... iPhone X, iPhone XS, iPhone XS Max: $ 149: $ 269: … Corrupt software because of malware attacks. Immediately press then release volume-down button. iOS 12 is also the most advanced iPhone and iPad operating system ever created. Download Dr.Fone - System Repair (iOS) on your Mac or Windows PC by visiting its official website. Input your passcode if asked. Ideally, iTunes can update or restore your device. Your next step is a force restart. To begin the process, just click on the âStandard Modeâ button so that the existing data on your phone would be kept intact during the fix. If that doesn’t help, you can turn off Zoom from your iPhone … If double-tapping with three fingers doesn’t zoom out, it might be because your iPhone is unresponsive. Keep pressing both the keys for another 10 seconds. 1. In this article, we list 3 methods to solve iPhone touch screen not working. Sometimes zooming out on your iPhone screen isn’t as simple as it should be. Confirm your choice and follow the on-screen instructions to restore your device. You need not worry about this anymore as we are presenting some possible tips which you can use to fix a frozen or unresponsive iPhone X screen. Make sure that your device is turned off (if it isnât already). Hello, I’ve had iphone x for about 8 months now. Instead of restarting it the usual way, it makes your device to reboot forcefully. To have a hassle-free experience, simply try Dr.Fone - System Repair (iOS). The Black screen issue iPhone X, Xs and Xs Max is usually caused by so many factors and we will be trying as much as possible to cover every possible cause of the black screen while providing solutions to each. Nevertheless, the existing data on your phone would be lost in the process. If each time performing a hard reset just temporarily prevents iPhone X/ XS (Max) screen from becoming unresponsive to touch, a serious error with the operating system (OS) should be responsible for malfunctioning behavior. Also, the saved settings would be restored to the previous factory settings. Needless to say, it should be fixed as soon as possible else it can cause long-term damage to your device. If your iPhone XS (Max) / iPhone XR is still unresponsive, then chances are that there could be a hardware-related issue with it. Due to inactivity, your session will end in approximately 2 minutes. To sort out an iPhone X/ XS (Max) that's completely frozen, simply hit the iOS System Recovery tab. If a device is jailbroken, then it will automatically be upgraded to a non-jailbroken phone. Make sure that you donât wait or halt in between while pressing the correct key combination to get the desired result. Connect your malfunctioning iPhone XS (Max) / iPhone XR to the system using an authentic lightning cable. Your iPhone X/ XS (Max) is left black all of a sudden? Copyright Â© 2020 Wondershare. Steps to Fix an Unresponsive iPhone X Screen Recently iPhone has released some new devices like iPhone XS Max), XS, XR, X etc. However, the problem might be caused by application or the operation system or iPhone. Release it when the connect-to-iTunes symbol would appear on its screen. For example, press the Volume Down and Side button at the same time for 10 seconds. Now, it has displayed all the firmware package for your device. From here, you need to click on the âCheck for Updateâ option. In order to fix a software glitch related to your iPhone XS (Max) / iPhone XR, you can simply try Dr.Fone - System Repair (iOS). In order to resolve the iPhone XS (Max) / iPhone XR not responding issue, click on the âFix Nowâ button. The frozen iPhone X or iPhone XS (Max) may shake you dreadfully, but take heart, what follows in this page is a list of actions to fix it up. In this way, iTunes will automatically detect that your phone is in the recovery mode and would provide the following prompt. Extremely user-friendly with an intuitive interface, Compatible with every leading iOS device (including iPhone XS (Max) / iPhone XR and iPhone X). Then reboot your device to see if it works. All rights reserved. Now, using a lightning cable, you need to connect your iPhone XS (Max) / iPhone XR to your computer. Only fix your iOS to normal, no data loss at all. When the application would complete the download, it will inform you of the following prompt. Step 2. The “force reset” and “take it to Apple” steps are what I am referring to. Hardware fixes for freezing screen issue on iPhone X/ XS (Max). Method 2 – How to Unlock iPhone with Unresponsive Screen (using iTunes) If your data is already backup, then you can restore your iPhone and start using it again. If prompted on the device, tap ". If it is a problem of iPhone Touch screen itself, you should take it to the repair store for a solution. To get it fixed, I would recommend visiting the nearest Apple service centre. If your iPhone ($899 at Amazon) is stuck, frozen or otherwise unresponsive, a normal restart may not cure its ills. There are many reason why the iPhone screen becomes unresponsive and one of the top reason is that the iPhone may have iOS related issue or there could be many programs running at the same time or the touch screen may be physically damaged and so on. Then set up a connection between your device and the computer via a supplied USB cable and choose More tools to the left of the software screen. ), 2. Here are some of them. This resets its ongoing power cycle and fixes minor problems with your device. And a rubber back cover. Then set up a connection between your device and the computer via a supplied USB cable and choose More tools to the left of the software screen. In the end, long press the Side button. Right after releasing the Volume Up button, quick-press the Volume Down button as well. Step 2: Choose "Standard Mode" and click Confirm. See how to Put Apple Device in Recovery Mode and Set It up Again. Press and hold side button on the right side. If you have maintained a backup beforehand, then you can use it to restore your data. With an attempt to make iPhone X/ XS (Max) screen to respond properly without losing any digital data, highlight "Standard Mode". Launch an updated iTunes version on your Mac or Windows PC. The touchscreen panel is not working. Then release the button when Apple logo appears. Here are some of them. and more. This is advised by every IT expert for good reason: It's free, simple to operate and it manages to weed out a ton of minor software problems. All the existing data on your device will be retained. There could be any other reason for the iPhone XS (Max) / iPhone XR not responding problem as well. Just like the soft reset, it wonât delete anything on the phone. Move your cursor to click it. You would have to wait for a while as the application will download the latest stable firmware update for your device. The order process, tax issue, and invoicing to end user is conducted by Wondershare Technology Co., Ltd, which is the subsidiary of Wondershare group. Screen becomes unresponsive at random when waking up. Learn how to remove lock screen on mobile phone. You may consider having a new iPhone Xs touch screen and digitizer replacement. If your iPhone X/ XS (Max) screen is frozen while it didn't before, it's likely due to the emerging issues from the apps installed. Launch the Dr.Fone toolkit and select the âSystem Repairâ module. To do this, you can take the assistance of iTunes. If your touchscreen has recently been dropped or broken, the components making up the touchscreen assembly might get loose. If the issue is recurring - that is, if every time you open a certain application, your iPhone X/ XS (Max) freezes up, it's necessary to uninstall that app. display assembly. If you have an AppleCare+ plan, you can use it to cover screen repair. Choose the iPhone model in the home page and click the tab of “Summary”. All above avenues merely offers short-term fixes, while iOS System Recovery is devoted to directly cutting off the problem origins. Even if your iPhone XS (Max) / iPhone XR screen is not responding, you can still upgrade its software. It may be the problems of the display screen flex cables or damages of the internal parts. Available as GSM or CDMA / eSIM or nano-SIM / 64, 256, or 512 GB / Silver, Gold, or Space Gray. Connect with us on Messenger . When this happens - your iPhone X/ XS (Max) with frozen/ unresponsive screen issue is not recognized through iTunes or Finder, attempt to put your device into Recovery Mode and reinstall the firmware. In the end, your iPhone XS (Max) / iPhone XR would be restarted in the normal mode. Once the firmware package is downloaded, there should appear an auto-repair Fix button. Way 1. How to unlock iPhone XR/XS (Max)/X/8/7/6S/6 with iTunes? Thatâs it! You can repair a cracked iPhone screen at an Apple Store, an Apple Authorized Service Provider, or by sending it to an Apple Repair Center. Connect your device to the computer. Best large file transfer Apps for iPhone&Android. Apart from the iPhone XS (Max) / iPhone XR not responding issue, it can fix all the other software related problems with your device as well. Change GPS location on iPhone/iPad easily. Step 3. Tips and tricks for transferring data to new iPhone 12. You can now safely remove your device and use it in a trouble-free manner. The restore process will delete the existing data and update your phone. Hereâs how you can resolve the iPhone XS (Max) / iPhone XR unresponsive problem by putting your phone in the recovery mode. Nevertheless, it isn’t bug-free and probably, never be, no matter how many updates Apple issues. You can forcefully restart an iOS device even if it is turned off or not responding. This also indeed does a quick repair if your iPhone X/ XS (Max) freezes up completely while watching videos in full screen, surfing the internet via Safari or being on the updating process. Just select the latest version of firmware package and press Next button. Migrate and Sync Files between Different Clouds. It termly issues the latest security or bug fixes for remedy the "leftover" problems from the previous version. What should I do to resolve an iPhone XS (Max) / iPhone XR screen not responding issue?â. IOS update went wrong. Tips and tricks for backing up data on iOS Android devices. ” These were some of the ways to fix the iPhone’s unresponsive touch screen. When my iPhone X screen frozen, I let the phone for 10-30 seconds, then I tried to using the iPhone. To start with, launch iTunes on your Mac or Windows system. Download & Open iTunes. If this is the case, then it means your iPhone XS (Max) / iPhone XR has entered the DFU mode. Tips and tricks for fixing all system issues on mobile phone. Open iTunes on a Windows PC or Mac running macOS 10.14 or earlier. Update or reinstall the iOS operating system. On the loaded page, three function part are listed clearly. Your iPhone X/ XS (Max) is frozen or stuck on that particular display like Call emergency services and Facetime ending subsequently with no reason. If all of them haven't proved effective, something might go wrong with the device hardware. But occasionally, an easy trick works like a champ. The most reliable parental control solution. Yes, this sounds weird. "When in doubt, reboot." The incompatible app, the app being so intensive that it's running out of resources, and the hunger-power app all have a tendency to misbehave and make your device messed up and not starting up. It was working. Before the restoration process, make it a habit to perform a backup of your device first. Supports iPhone XR / iPhone XS (Max) / iPhone X / 8 (Plus)/ iPhone 7(Plus)/ iPhone6s(Plus), iPhone SE and the latest iOS version fully! Dr.Fone gives discounts and free phones,etc.Stay tuned. Haven’t really dropped it or anything. Supporting both Windows and macOS running system, it provides an easily accessible display which is integrated with clear images and instructions for users to quickly master fixing an unresponsive iPhone X/ XS (Max) within only four single steps. Next up, click Fix button and it'll bring you to a page where you need to choose the repair type. If your iPhone XS screen is cracked, not responding to touch, or not showing a picture when your phone is powered on, use this guide to restore your iPhone to working order with a new screen, a.k.a. You would have to press it for around 10 seconds at least. Problem: iPhone X portion of screen is unresponsive. This time, panicked clicks don’t do anything. If you want, you can call their customer support as well. If your iPhone XS (Max) / iPhone XR is unresponsive due to an old, corrupt, or unstable iOS version, then this technique will resolve the issue. You’re most likely dealing with a software glitch. Sadly, a lot of people face this unwanted situation. There is no need to worry about this black screen issue that you are experiencing on your iPhone XS, iPhone XS Max and iPhone XR because it … Step 3: Turn on your iPhone and the touch screen may be responding to touch. I hope one of the methods listed above (except visiting the Apple Service Centre) was helpful. Here's how to restart your iPhone XS / XS Max if it crashes and resets, freezes or runs slowly. To forcefully restart your device, quick-press the Volume Up button first. Unfortunately, only the first and last steps in this article are of any use if your new iPhone XS Max screen is unresponsive, as mine is. All Rights Reserved, Put Apple Device in Recovery Mode and Set It up Again. Instead, plug your device into the USB adapter for charging an hour or more. Tips and tricks for recovering data from iOS Android devices. Most of the time, you can go straight to Settings > General > Software Update to get an up-to-date firmware installation. I have a screen protector glass thing. If you have additional fixes for touchscreen not working on iPhone, then share that with us in the comments down below. If you get the connect-to-iTunes symbol on the screen, then start again. Step 1: Gently remove the screen guard from your iPhone. Step 4: Fix frozen/ unresponsive iPhone X/ XS (Max) screen. Loose connection, water damage, hardware issue. "Frozen" or "Unresponsive" is a broad term. Step 1. As soon as the Volume Down button is released, press and hold the Side button. Launch an updated version of iTunes on your Mac or Windows PC and connect your iPhone XS (Max) / iPhone XR to it using an authentic lightning cable. a factory reset is often the most efficient solution to resolve these errors. Adjust 3D Touch Settings. While on a Mac running macOS 10.15 or later, run Finder. 3. The touch screen on your iPhone X/ XS (Max) device has been smooth all the time - until it starts acting up, or reaches a state where it turns out to be frozen, unresponsive or otherwise stuck. Click on the âRestoreâ option and follow the simple on-screen instructions. Ideally, your phone should maintain a black screen in the end. It really is an annoyed thing when your iPhone screen is unresponsive. Press the Side (on/off) key on your iPhone XS (Max) / iPhone XR for around 3 seconds. All that's left to do is to go follow the onscreen instructions and wait the device to restart. Especially, if you're a user of iPhone X, Apple or Apple Authorized Service Provider will handle the touch disease at no charge. Tips and tricks for phone to phone data transfer. iPhone XS Max. It uses a very simple method to bypass the screen lock and help you get into your broken screen iPhone within a few minutes. See more details on here. Since it is tough to diagnose its exact cause, we recommend following a stepwise approach and trying the following solutions. Immediately press then release volume-up button. Screen turns red or black, has the green stripe or becomes frozen and stuck on Apple logo. If you are willing to take this risk (or already have a backup of your device), then you can follow these steps to fix your iPhone XS (Max) / iPhone XR screen not responding issue. However, when your iPhone X/ XS (Max) screen is frozen, unresponsive or doesn't power on in the usual way, you can't even bring up the Power Off screen. If a simple force restart wonât be able to fix the iPhone XS (Max) / iPhone XR unresponsive issue, then you should consider trying a dedicated solution. If your handset comes back on right away after getting charged adequately and appropriately, obviously there's a quick drain on the device battery, causing the unresponsive screen issue. To resolve an unresponsive iPhone X/ XS (Max) with a frozen screen, do the following: Step 1: Run iOS System Recovery tool on a computer. Transfer data from phone to phone in one click. How to get iPhone X/ XS (Max) out of frozen screen. Note: If your computer cannot recognize your iPhone, you need to put your phone in the DFU mode. Let go of the Side button once you see the Apple logo on the screen. When the update installs, you're ready to go. Shop online or through the My Verizon app and get your holiday orders fast. If your iPhone X has any damage which impairs the ability to complete the repair, such as a cracked screen, that issue will need to be resolved prior to the service. That is, press it for a second or less and release it quickly. The application will detect your iPhone automatically. It will automatically upgrade your iOS device to the latest stable firmware, No damage will be done to your device or its data. We dedicate to providing trusted solutions for users with the freedom to simply enjoy music, photos, videos Therefore, you should only proceed if you are ready to let go of your saved data from your device. But there's still an alternative way: force the device to shut down and then back on. Once iTunes has completed the download, it will automatically install the update and restart your phone. Work for all models of iPhone, iPad and iPod touch. If this still fails to bring a frozen Apple iPhone X/ XS (Max) touch screen back to life, it may be time to try an erase and restore - clear out all the settings and contents and simply start over as if it were new. But when your iPhone X/ XS (Max) screen does not appear to be working, you may need to build a wired connection with your computer to update the device. The over low or high temperature causes an unresponsive screen issue. Right after that, you need to quick-press the Volume Down button as well. If you're in this case, everything could be brought into a halt: no response to any, taps, slides, button presses or gestures, can't lock or unlock, applications get crashed, hinder typing in or sending messages, and more. By following this simple click-through process, you would be able to fix your iPhone XS (Max) / iPhone XR unresponsive problem and that too without any data loss. Using a lightning cable, connect your iPhone XS (Max) / iPhone XR to the system. By Via â Posted on Apr 22, 2020 5:17 PM, How to Fix iPhone 11 Black Screen Problem, How to Stop iPhone from Vibrating for No Reason, iPhone screen is flickering, fix frozen iPhone, iPhone white screen of death, iPad stuck on black screen, fix frozen iPhone, iPad keeps shutting off, iPhone stuck on restart loop, iPhone screen is black and unresponsive, iPhone stuck on spinning wheel, iPhone stuck on Apple logo screen, iPad won't update, iPad won't turn on, iPhone stuck in headphone mode, get iPhone out of recovery mode, iPhone keeps disconnecting from wifi, Mac: Lion - 10.7 | Mountain Lion - 10.8 | Mavericks - 10.9 | Yosemite - 10.10 | El Capitan - 10.11 | macOS Sierra - 10.12 | macOS High Sierra - 10.13 | macOS Mojave - 10.14.1/ 10.14.2/ 10.14.3/ 10.14.4/ 10.14.5/ 10.14.6 | macOS Catalina - 10.15.1/ 10.15.2/ 10.15.3/ 10.15.4/ 10.15.5/ 10.15.6/ 10.15.7 | macOS 11 Big Sur, iOS: iOS 8 | iOS 9 | iOS 10 | iOS 11 | iOS 12.0/ 12.1/ 12.2/ 12.3/ 12.4 | iOS 13.0/ 13.1/ 13.2/ 13.3/ 13.4/ 13.5/ 13.6/ 13.7 | iOS 14, Windows 10 | Windows 8.1 | Windows 8 | Windows 7 | Windows Vista | Windows XP - 32 bit and 64 bit, Â© 2020 AppGeeker Studio. My iPhone XS (Max) / iPhone XR is not responding and just shows a black screen. Learn more about preparing your iPhone for service. All of your other steps require using the touch screen! Connect the locked iPhone to the computer. Part 1: Reasons why iPhone XS (Max) / iPhone XR screen is unresponsive. I’d the same problem. To make things easier for you, I have come up with an extensive guide to fix the iPhone XS (Max) / iPhone XR screen not responding issue. Your device will reboot finally, and its touchscreen capability should come back. In the iOS System Recovery panel, it'll give you detailed information about 50+ issues the tool can overcome, as well as the ability to upgrade or downgrade your device. No damage what so ever physically, the screen started acting up. Apple iPhone XS / XS Max - Restart Device. Therefore, you can consider this as a last resort. Later, release the Side button while still holding the Volume Down button for 5 seconds. If your phone is no longer in the warranty period, then it might cause a dent in your pocket. Part 1: Reasons why iPhone XS (Max) / iPhone XR screen is unresponsive, Part 2: Force Restart your iPhone XS (Max) / iPhone XR, Part 3: Fix iPhone XS (Max) / iPhone XR unresponsive without data loss, Part 4: Update your iPhone XS (Max) / iPhone XR to the latest software, Part 5: Restore iPhone XS (Max) / iPhone XR in Recovery Mode, Part 6: Restore iPhone XS (Max) / iPhone XR in DFU Mode, Part 7: Reach out to an official Apple Support channel, How to Unlock iPhone XS (Max) Without Passcode, How to Restore iPhone XS (Max) from Backup, Must-Have Knowledge to Sync Music from iTunes to iPhone XS (Max), Essential Guide: How to Add Ringtones to iPhone 12/XS (Max), Worth-Keeping Guide: Transfer Data from Old iPhone to iPhone 12/11/XS, Transfer contacts from Android to iPhone XS (Max), Transfer music from Mac to iPhone XS (Max), Transfer messages from Android to iPhone XS (Max), Transfer messages from old iPhone to iPhone XS (Max), Transfer data from old iPhone to iPhone XS (Max), Transfer photos from Android to iPhone XS (Max), Fix other iPhone error and iTunes errors, such as. Locate your iPhone on your computer and click it. Great! Don't want to lose any precious data files? In case if your phone reboots, then start from the beginning as it means you have made a mistake. If you want, you can also restore your phone from here as well. There are several reasons why iPhone XS Max screen is unresponsive: Battery related issue. Though, you should know that this method will restore your device and delete its existing data. Initially, I always do hard reboot when my iPhone X unresponsive, but I worry that if this step is always carried out, there’ll be some issues with my iPhone X’s hardware or software. Try to maintain a stable internet connection so that the download can be completed without any lag.
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